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since 12/2002 Company Platinum - health plan for employees in Latin America and the Caribbean How to proceed if you think your rights are infringed (Spain)
Patrocinadores - América Latina y el Caribe Temporary work agencies (Spain) Working as an employee in Spain Working on your own account (self-employed, Spain) España - seguros médicos - pero ¿cuál? España / Spain: "Reproducción Asistida" Retirement? How about retiring to Spain? Telemedicina de seguimiento a diabéticos
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www.e-comentarios.com Claims, questions or complaints... During your membership you may need to make a claim, ask questions or raise concerns with us. If something does go wrong, we have a simple complaints procedure to ensure your concerns are dealt with as quickly and effectively as possible. The BUPA International helpline is always the first number to call if you wish to make a claim, or if you have any comments, complaints or any other queries. Please call +44 (0) 1273 323563 anytime 24 hours a day, 365 days a year (or fax +44 (0) 1273 820517 email info@bupa-intl.com or BUPA International, Russell Mews, Brighton BN1 2NR, UK - this is also the address to which you should send any claims) Complaints If you need to make a complaint, we will acknowledge it within 5 working days. If your complaint is not resolved to your satisfaction, you can ask for your case to be reviewed by the Head of Customer Relations who will make sure that we have handled your complaint fairly and reasonably. We will investigate your complaint immediately. If you have not received a response within 8 weeks, you are entitled to contact the Financial Ombudsman service (South Quay Plaza, 183 Marsh Wall, London E14 9JR, telephone +44 (0) 207 964 1000 or www.financial-ombudsman.org.uk ) Please note that calls to BUPA International will be recorded and may be monitored.
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David M Harris
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